When you contact us through our website, by phone, or by email, we collect the information you give us. This includes your name, phone number, email address, service address, and details about your water damage or plumbing issue.
We also collect some information automatically when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the time you spend on our site. We use this to understand how people find and use our website.
We use your contact information to respond to your request, schedule service, provide estimates, and keep you updated about your project. If you sign up for updates or promotions, we may use your email or phone number to send you those messages.
We also use website usage data to improve our site, make it easier to navigate, and ensure our services reach the people who need them in Newark and the surrounding areas.
Our website uses cookies and similar tracking technologies to help us understand how visitors interact with our site. Cookies are small text files stored on your device that remember your preferences and track usage patterns.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone or email.
We use third-party analytics tools, such as Google Analytics, to collect and analyze website traffic data. These tools help us see which pages are most popular and how people find our site.
We may also use third-party services for advertising, scheduling, or customer communications. These providers have their own privacy policies, and we encourage you to review them if you have questions about how they handle your data.
We do not sell or rent your personal information. We share your information only with trusted service providers who help us run our business, such as scheduling software, payment processors, and analytics providers. These providers are required to protect your data and use it only for the services they perform for us.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.
We keep your personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
If you have an active account or ongoing service with us, we retain your information for the duration of that relationship and for a reasonable period afterward.
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. You can also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond to your request within a reasonable timeframe.
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Newark Water Damage Pros
Phone: (302) 471-8666
Email: info@newarkwaterdamagepros.com
Address: Newark, Delaware